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# 【Gemini】What to Do When the “Identity Verification” Page Appears?

# 【Gemini】What Should You Do When the “Verify Your Identity” Page Appears?

When signing in to your Gemini or Google account, Google may detect a change in your sign-in environment and display the 【Verify Your Identity】 page, asking you to verify your phone number via SMS.


This is a standard Google security verification process designed to confirm that the account owner is performing the action. Please follow the steps below.


![](https://storage.crisp.chat/users/helpdesk/website/-/9/6/7/f/967f0b4ae18a8000/image_yqpd1q.png)




## Correct Steps to Follow

### Step 1: Enter Your Own Phone Number
* Enter your personal phone number that you actively use in the field provided on the page.
* Select the correct country/region code.
* Click 【Next】.

### Step 2: Enter the SMS Verification Code
* Google will send a 6-digit verification code to your phone number.
* Enter the verification code on the page to complete the verification process.
* Once verification is successful, you will be able to access your account normally.



## Important Notes (Please Read Carefully)

Since Google accounts generally cannot be easily recovered or reset once access is lost, this account is intended for your long-term use.

To ensure smoother future sign-ins and better account security, it is recommended that you link your own phone number for identity verification and account recovery purposes.




## Important Precautions

### ✅ Recommended Actions

* Use your own long-term active phone number.
* Make sure your phone has a stable signal and can receive text messages.
* Follow the instructions on the page step by step.
### ❌ Actions to Avoid

* Do not repeatedly refresh the page.
* Do not submit the phone number multiple times.
* Do not frequently switch between different phone numbers and try again.
* Do not close the page and repeatedly attempt to sign in again immediately.

These actions may trigger additional security checks.




## What If You Don’t Receive the Verification Code?

If you do not receive the SMS verification code, please follow these recommendations:

### Common Reasons

* Unstable network connection.
* Too many verification attempts using the same phone number within a short period.
* Delays in SMS delivery.

### Solutions

* Wait 1–3 minutes and check your messages again.
* If you still have not received the code after an extended period, wait 24 hours and try again.
* Try another phone number that can receive SMS messages.
* You may also try signing in through mobile apps such as Gmail or Google Play to trigger verification, as this often has a higher success rate.



## Frequently Asked Questions

### Q: Can I use my own phone number?
Yes. It is recommended that you use your personal phone number, as it can help improve account security and stability.

### Q: Can one phone number be linked to multiple accounts?
Yes. In most cases, one phone number can be linked to up to 4 Google / Gemini accounts, subject to Google's system limits and prompts.

### Q: Will entering my phone number affect my privacy?
According to Google, phone numbers are used only for security verification purposes and are not publicly displayed.



## Friendly Reminder

This verification process is part of Google's official security system. Please follow the instructions with confidence.

Once verification is completed successfully, future sign-ins are usually smoother and more stable.