【Gemini】What Should You Do When the “Verify Your Identity” Page Appears?

When signing in to your Gemini or Google account, Google may detect a change in your sign-in environment and display the 【Verify Your Identity】 page, asking you to verify your phone number via SMS.

This is a standard Google security verification process designed to confirm that the account owner is performing the action. Please follow the steps below.

Correct Steps to Follow

Step 1: Enter Your Own Phone Number

• Enter your personal phone number that you actively use in the field provided on the page.
• Select the correct country/region code.
• Click 【Next】.

Step 2: Enter the SMS Verification Code

• Google will send a 6-digit verification code to your phone number.
• Enter the verification code on the page to complete the verification process.
• Once verification is successful, you will be able to access your account normally.

Important Notes (Please Read Carefully)

Since Google accounts generally cannot be easily recovered or reset once access is lost, this account is intended for your long-term use.

To ensure smoother future sign-ins and better account security, it is recommended that you link your own phone number for identity verification and account recovery purposes.

Important Precautions

✅ Recommended Actions

• Use your own long-term active phone number.
• Make sure your phone has a stable signal and can receive text messages.
• Follow the instructions on the page step by step.

❌ Actions to Avoid

• Do not repeatedly refresh the page.
• Do not submit the phone number multiple times.
• Do not frequently switch between different phone numbers and try again.
• Do not close the page and repeatedly attempt to sign in again immediately.

These actions may trigger additional security checks.

What If You Don’t Receive the Verification Code?

If you do not receive the SMS verification code, please follow these recommendations:

Common Reasons

• Unstable network connection.
• Too many verification attempts using the same phone number within a short period.
• Delays in SMS delivery.

Solutions

• Wait 1–3 minutes and check your messages again.
• If you still have not received the code after an extended period, wait 24 hours and try again.
• Try another phone number that can receive SMS messages.
• You may also try signing in through mobile apps such as Gmail or Google Play to trigger verification, as this often has a higher success rate.

Frequently Asked Questions

Q: Can I use my own phone number?

Yes. It is recommended that you use your personal phone number, as it can help improve account security and stability.

Q: Can one phone number be linked to multiple accounts?

Yes. In most cases, one phone number can be linked to up to 4 Google / Gemini accounts, subject to Google's system limits and prompts.

Q: Will entering my phone number affect my privacy?

According to Google, phone numbers are used only for security verification purposes and are not publicly displayed.

Friendly Reminder

This verification process is part of Google's official security system. Please follow the instructions with confidence.

Once verification is completed successfully, future sign-ins are usually smoother and more stable.

Updated on: 12/06/2026