Dear Customer

The ability to stream content in 4K depends on whether your device supports 4K resolution.

We provide Netflix Premium accounts, which support Ultra HD (4K) streaming.

If both your device and the title you are watching support 4K, please make sure that your account is subscribed to the Netflix Premium plan, as 4K streaming is only available with this plan.

If you have any questions or need further assistance, please feel free to contact us.

Updated on: 01/06/2026